We have recently seen an increase in player reports and community discussion on harassment and cheating. […] On Friday 30th August we received reports that a small number of our active streamers and members of the community became disconnected from the game and appeared to receive temporary bans. For some players this also coincided with targeting from malicious actors within the game.
Our Live team quickly discovered a vulnerability in our support toolset that allowed these actions to take place. The Player Support team reinstated access to all players within 10 minutes and the vulnerability was subsequently patched within the hour. This was an isolated issue within the support toolset and didn’t affect the wider game or any player information as a result.
While only vulnerable for a short time, some players experienced unacceptable behaviour that is in breach of our Code of Conduct. This vulnerability has now been resolved.
