The cause of Thursday’s AT&T network outage has been revealed. In a statement posted Thursday evening to the company’s website and shared with CNET, the carrier said the issue was the result of software and not a cyber attack.
“Based on our initial review, we believe that today’s outage was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack,” the statement says. “We are continuing our assessment of today’s outage to ensure we keep delivering the service that our customers deserve.”
Read more: The Perils of Having a Smartphone As Your Main Means of Connection
The outage began early Thursday morning and ran for several hours, knocking off cellular connectivity for AT&T users across the country. A source familiar with the matter tells CNET the issue occurred when AT&T was doing regular maintenance, which it normally does overnight.
Reports on social media suggested the outage was widespread, with Downdetector, a website where users can report issues with websites and services, showing a spike in problems with AT&T nationwide beginning at around 4 a.m. ET. The carrier recommended that customers use services like Wi-Fi calling to connect with others while the network was down.
Services were restored around 3 pm ET.
Watch this: Camera Comparison: The Galaxy S24 Ultra Takes On the iPhone 15 Pro Max
09:54
The 15 Pro has a tried and true 3x telephoto camera like previous models. But the 15 Pro Max has a new 5x telephoto camera that’s made with multiple prisms and some clever engineering.
This was taken with the iPhone 15 Pro Max’s 5x zoom camera.
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The iPhone 15 Pro and 15 Pro Max are defined by their refinements. This pair of phones is one of the most compelling camera upgrades from Apple in years.
The 15 Pro has a tried and true 3x telephoto camera like previous models. But the 15 Pro Max has a new 5x telephoto camera that’s made with multiple prisms and some clever engineering.
This was taken with the iPhone 15 Pro Max’s 5x zoom camera.
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The iPhone 15 Pro and 15 Pro Max are defined by their refinements. This pair of phones is one of the most compelling camera upgrades from Apple in years.
The 15 Pro has a tried and true 3x telephoto camera like previous models. But the 15 Pro Max has a new 5x telephoto camera that’s made with multiple prisms and some clever engineering.
This was taken with the iPhone 15 Pro Max’s 5x zoom camera.
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The iPhone 15 Pro and 15 Pro Max are defined by their refinements. This pair of phones is one of the most compelling camera upgrades from Apple in years.
The 15 Pro has a tried and true 3x telephoto camera like previous models. But the 15 Pro Max has a new 5x telephoto camera that’s made with multiple prisms and some clever engineering.
This was taken with the iPhone 15 Pro Max’s 5x zoom camera.
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One nifty addition to both phones is the ability to change the focus after you take a portrait photo. Check out this ’90s grunge band photo of me and my pal Beacham. I can change the focus from me to him after I take the picture. This is going to be a killer feature for parents.
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One nifty addition to both phones is the ability to change the focus after you take a portrait photo. Check out this ’90s grunge band photo of me and my pal Beacham. I can change the focus from me to him after I take the picture. This is going to be a killer feature for parents.
“,”height”:4284,”width”:5712,”typeName”:”content_image”},”promoTitle”:null,”promoDescription”:null,”promoImage”:null,”typeName”:”content_image”,”typeLabel”:”Image”,”dateCreated”:{“date”:”2023-09-19 06:04:33″,”timezone”:”UTC”,”timezone_type”:3},”dateUpdated”:{“date”:”2023-09-19 06:05:58″,”timezone”:”UTC”,”timezone_type”:3},”datePublished”:null,”published”:true,”metaData”:{“title”:”iPhone 15 Pro Max”,”caption”:”
One nifty addition to both phones is the ability to change the focus after you take a portrait photo. Check out this ’90s grunge band photo of me and my pal Beacham. I can change the focus from me to him after I take the picture. This is going to be a killer feature for parents.
“,”alt”:”img-0813-2.jpg”,”created”:{“date”:”2023-09-19 06:04:33″,”timezone”:”UTC”,”timezone_type”:3},”watermark”:false,”preferred”:false,”start”:””,”end”:””,”dimension”:”5712×4284″,”size”:”3813181bytes”,”type”:”image/jpeg”},”slug”:null,”status”:”PUBLISHED”,”vanityUrl”:null,”author”:”trickholland”,”topic”:null,”authors”:null,”wordCount”:0,”siteName”:null,”sourceApi”:null,”objectId”:”83240dd3-aed9-4246-bb2b-38113edee23b”,”sequence”:1,”headline”:””,”caption”:”
One nifty addition to both phones is the ability to change the focus after you take a portrait photo. Check out this ’90s grunge band photo of me and my pal Beacham. I can change the focus from me to him after I take the picture. This is going to be a killer feature for parents.
“,”alt”:”img-0813-2.jpg”,”thumbnailCrop”:null,”relatedObjects”:{“data”:[],”paging”:{“total”:0,”limit”:15,”offset”:0}},”photoCredit”:”Patrick Holland/CNET”},{“id”:”abd7e48e-9da9-47bd-8e58-6ce7bad0e85c”,”availableOn”:null,”title”:”iPhone 15 Pro Max”,”description”:”
This was taken with the iPhone 15 Pro Max’s 5x zoom camera which also has a 3D sensor-shift optical image stabilization system that helps with shaky hands.
“,”image”:{“id”:”4de667be-45bd-4540-abe1-12a3f145f132″,”filename”:”img-0716.jpg”,”dateCreated”:{“date”:”2023-09-19 06:04:32″,”timezone”:”UTC”,”timezone_type”:3},”alt”:”img-0716.jpg”,”credits”:”Patrick Holland/CNET”,”path”:”https://www.cnet.com/a/img/hub/2023/09/19/4de667be-45bd-4540-abe1-12a3f145f132/img-0716.jpg”,”cropGravity”:0,”crop”:null,”caption”:”
This was taken with the iPhone 15 Pro Max’s 5x zoom camera which also has a 3D sensor-shift optical image stabilization system that helps with shaky hands.
“,”height”:3024,”width”:4032,”typeName”:”content_image”},”promoTitle”:null,”promoDescription”:null,”promoImage”:null,”typeName”:”content_image”,”typeLabel”:”Image”,”dateCreated”:{“date”:”2023-09-19 06:04:32″,”timezone”:”UTC”,”timezone_type”:3},”dateUpdated”:{“date”:”2023-09-19 06:05:58″,”timezone”:”UTC”,”timezone_type”:3},”datePublished”:null,”published”:true,”metaData”:{“title”:”iPhone 15 Pro Max”,”caption”:”
This was taken with the iPhone 15 Pro Max’s 5x zoom camera which also has a 3D sensor-shift optical image stabilization system that helps with shaky hands.
“,”alt”:”img-0716.jpg”,”created”:{“date”:”2023-09-19 06:04:32″,”timezone”:”UTC”,”timezone_type”:3},”watermark”:false,”preferred”:false,”start”:””,”end”:””,”dimension”:”4032×3024″,”size”:”3535755bytes”,”type”:”image/jpeg”},”slug”:null,”status”:”PUBLISHED”,”vanityUrl”:null,”author”:”trickholland”,”topic”:null,”authors”:null,”wordCount”:0,”siteName”:null,”sourceApi”:null,”objectId”:”4de667be-45bd-4540-abe1-12a3f145f132″,”sequence”:2,”headline”:””,”caption”:”
This was taken with the iPhone 15 Pro Max’s 5x zoom camera which also has a 3D sensor-shift optical image stabilization system that helps with shaky hands.
“,”alt”:”img-0716.jpg”,”thumbnailCrop”:null,”relatedObjects”:{“data”:[],”paging”:{“total”:0,”limit”:15,”offset”:0}},”photoCredit”:”Patrick Holland/CNET”}],”paging”:{“total”:34,”limit”:3,”offset”:0}},”slug”:”i-took-600-photos-with-the-iphone-15-pro-and-pro-max-take-a-look”,”title”:null,”topic”:{“slug”:”phones”,”name”:”Phones”,”topicPath”:[{“id”:”752de8fe-6106-4537-bcb9-7a933ad51d48″,”name”:”Tech”,”typeName”:”content_topic”,”slug”:”tech”,”languages”:[{“id”:”269e1cc7-77cf-44af-a1ea-d5f77509a932″,”slug”:”tech”,”typeName”:”content_topic_language”},{“id”:”bff9fc82-308e-49d6-859e-c41e16643f9c”,”slug”:”main”,”typeName”:”content_topic_language”}]},{“id”:”1c83a249-c387-11e2-8208-0291187b029a”,”name”:”Mobile”,”typeName”:”content_topic”,”slug”:”mobile”,”languages”:[{“id”:”afed4ece-f43f-11e2-8c7c-d4ae52e62bcc”,”slug”:”mobile”,”typeName”:”content_topic_language”},{“id”:”447c86e7-0458-11e3-8262-0291187b029a”,”slug”:”movil”,”typeName”:”content_topic_language”}]}],”id”:”1c5a20d4-c387-11e2-8208-0291187b029a”,”typeName”:”content_topic”},”typeName”:”content_gallery”}” class=”c-shortcodeGallery g-inner-spacing-top-large g-inner-spacing-bottom-large g-border-thin-light-top g-border-thin-light-bottom”>
